Careers

Dynamic Imaging Systems, Inc
We develop, implement and support innovative software solutions for law enforcement and corrections agencies. Want to help?

Dynamic Imaging Systems offers a product suite of imaging, biometric and mobile inmate tracking software, which specifically addresses the challenges within the LE and Corrections marketplace. Our organization’s unique insight into the needs of law enforcement agencies allows us to focus on developing and marketing technologies that are both relevant and necessary for law enforcement personnel. Our technology spans a wide array of solutions ranging from facial recognition, fingerprint identification and mugshot applications that all work together on desktop and mobile systems.

Since we measure our success by our satisfied customers, Dynamic Imaging Systems is always in search of qualified professionals who share our passion for providing the ultimate customer satisfaction experience. If you are interested in joining a fast-paced organization that offers competitive pay and a comprehensive benefits package, take the next step to learn about the opportunities that we presently have available.


Benefits

Dynamic Imaging Systems offers a comprehensive benefits package which includes Health, Vision, Dental, Life, and Disability. The company contributes a generous percentage of the overall cost for both the employees and their families. We also offer a competitive 401K plan and a Flexible Spending Account (FSA). Eligibility for Health Plan, 401K and FSA begins 60 days from employment start date.

The company provides 8 paid holidays. Paid Time Off is accrued from first day of employment. Management approved, job related certification expenses or tuition reimbursement are offered at 50%.


Our Current Job Postings



Technical Support & Implementation Team Leader - Open Since 11/02/2020


Dynamic Imaging Systems, a software development and integration company located in Mt. Laurel, New Jersey, is seeking a Technical Support & Implementation Team Leader. Our company specializes in the development of software applications and delivery of integration services for public safety / corrections industry.
Position Overview
This is a dual role that involves both oversight and direct work activities related to the planning, integration, deployment, as well as technical support of the Company product suite. The candidate must be a highly motivated individual who has the necessary skill and motivation to lead and direct a team of Technical Support representatives and at least 1 other Implementation Specialist. As mentioned, the candidate will also be expected to perform customer technical support and customer project implementation activities. The latter may be remote as well as on-site, so some travel should be anticipated. Accordingly, the successful candidate must be able to acquire in-depth Company product knowledge and relevant product configuration expertise in a short period of time.


Key Job Responsibilities
The candidate’s focus will be spent in two areas:
  • Daily supervision and performance of ongoing customer technical support, and
  • Managing and performing implementation tasks for customer projects.

    The candidate will be a member and leader within the Development, Implementation, and Technical Services team. The candidate will be expected to lead the customer support efforts of the team, specifically, daily/weekly prioritization, and escalated problems. The support environment consists of managing technical support cases from a large, nation-wide customer base both during business hours as well as in a 24x7 rotation. Additionally, the candidate will be expected to lead and manage the preparation, delivery, and implementation of customer projects. Typically, these tasks include analysis of the customer environments, joint calls and meetings, coordination with the project manager, hardware component knowledge, customized interfaces, data conversions, installation and training for the Company product software in accordance with project deliverables.


    Requirements
  • Strong communication skills, both verbal and written,
  • Ability to analyze project requirements and formulate the appropriate tasks,
  • Strong proficiency with Microsoft Windows Server OS and IIS,
  • Experience with Microsoft SQL Server, relational database design, and query writing,
  • Ability to perform product trainings for small and large groups, in person,
  • Occasional travel is required.


    Desired Skills
  • Programming with .NET, javascript and C#,
  • Oracle Database experience & exposure (including query writing),
  • Ability to perform product trainings for small and large groups, in person,
  • Windows domain and security permission and authentication concepts.


    Educational & Work Requirements
    A minimum of an Associate degree or equivalent work experience. A minimum of 3 years of relevant or equivalent work experience.


    Additional Information
  • Position Type: Full Time, Permanent
  • Salary: DOE